Privacy Policy

We place the highest importance on safeguarding the personal information and privacy of everyone who interacts with our services. This Privacy Policy outlines how we collect, use, share, and protect your personal data. It covers all our platforms and services, including websites, mobile applications, physical stores, and any other offerings we provide. The policy also explains your rights regarding your personal information and how you can exercise those rights. Should you have any questions or concerns about privacy matters, please contact our Privacy Officer at 5592 Ferrier St, Mount Royal, Quebec H4P 1M2, or by email at garageclothingofficial@outlook.com.

This policy applies to a broad collection of services, which we refer to collectively as the “Services.” These include our online platforms, in-store retail operations, order fulfillment through partners, customer support interactions, surveys, contests, promotions, and our presence on social media. Some of our websites may contain links to external third-party sites or social media features. We have no control over the privacy practices of these external services, and any information you share with them falls under their separate privacy policies. We strongly encourage you to review the privacy statements of any third-party platforms you visit to understand how they handle your data.

Personal information means any data that can identify you as an individual, either on its own or when combined with other details. The exact definition and your specific rights may differ depending on the laws and regulations in your region or country. When you choose to share your personal information with us, you are consenting to its collection, use, disclosure, and storage as described in this policy and in accordance with applicable legal requirements.

The types of information we collect vary based on how you engage with our Services. Information you provide directly often includes your full name, email address, phone number, billing details, and shipping address. We typically gather this during account creation, when you make a purchase, or while communicating with our customer service team. We may also collect profile-related details such as usernames, passwords, age range, gender, personal interests, and information shared during surveys, promotions, or special events. Records of communications between you and our support staff — including emails, chat messages, or social media conversations — may be kept and reviewed, sometimes with the help of automated systems, to help us improve service quality and enhance the overall customer experience.

We also collect data through various research initiatives, including customer surveys, interviews, focus groups, workshops, and usability testing sessions. This can involve your responses to questions, professional background details if relevant, as well as audio or video recordings and screen captures of how you interact with our platforms. These insights allow us to gain a deeper understanding of customer behaviors, preferences, and needs so we can refine our products, services, and overall shopping experience to better serve you.

By accessing or using our Services, you confirm that you understand and agree to the collection, processing, and storage of your personal information in the manner described here. We are fully committed to managing your data with care, respecting your privacy, and being transparent about our practices at all times. Our aim is to maintain a clear and open relationship with you regarding how your information is handled while delivering a safe, reliable, and enjoyable experience across all our channels.

We continuously review and update our privacy practices to align with evolving regulations, technological advancements, and customer expectations. This ensures we maintain strong protection for your information while adapting to new ways people prefer to shop and interact with brands. Protecting your trust remains central to everything we do, and we strive to handle every piece of personal data responsibly and securely. Whether you are making a purchase, browsing our collections, or simply reaching out with a question, you can feel confident that your privacy is taken seriously and protected with diligence.